Terms and Conditions
Terms and Conditions
Welcome to Infinity Rift LLC ("Infinity Rift," "we," "us," or "our"). By accessing or using our website www.infinityrift.ai and associated services, including but not limited to the ARIA AI Platform, the ARIA AIGI Service, and our Custom Automation Services (collectively, the "Services"), you agree to these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not access or use our Services.
By using the Services, you represent that you are at least 18 years old or are using the Services under the supervision of a parent or legal guardian who consents to these Terms.
2. Definitions
- **Services**: The AI solutions offered by Infinity Rift, including the ARIA AI Platform, ARIA AIGI Service, and Custom Automation Services.
- **User**: Any individual or entity accessing or using the Services.
- **Content**: Data, text, images, or other information provided or created by the User through the Services.
- **Account**: The profile registered by a User to access the Services, containing User information and preferences.
- **Service Agreement**: A separate written agreement that may apply solely to Custom Automation Services, defining scope, fees, and other specific terms for those services. (The ARIA AI Platform and ARIA AIGI Service do not require a separate Service Agreement and are governed solely by these Terms.)
3. User Eligibility and Account Management
a. **Eligibility**
The Services are intended for individuals 18 years of age or older. Users under 18 may access the Services only with parental or legal guardian consent, and that adult assumes responsibility for compliance with these Terms.
b. **Account Management**
- **Registration**: Users must provide accurate and up-to-date information during registration.
- **Security**: Users are responsible for keeping their login credentials secure and agree to notify Infinity Rift immediately of any unauthorized account use.
- **Termination**: Infinity Rift reserves the right to suspend or terminate accounts for violations of these Terms.
4. License to Use the Services
a. **Limited License**
Infinity Rift grants Users a limited, non-exclusive, non-transferable license to access and use the Services for personal or business purposes, as permitted under these Terms. All other rights are reserved by Infinity Rift.
b. **Restrictions**
Users agree not to (i) resell, redistribute, or sublicense the Services; (ii) reverse engineer, decompile, or attempt to access the Services’ source code; or (iii) use the Services for any unlawful, fraudulent, or unauthorized purpose.
5. User-Generated Content
a. **Content Ownership**
Users retain ownership of all Content submitted through the Services.
b. **License to Infinity Rift**
By submitting Content, Users grant Infinity Rift a worldwide, royalty-free license to use, display, and modify the Content as necessary to provide the Services.
c. **Content Standards**
Users agree not to submit Content that is offensive, illegal, or otherwise inappropriate. Infinity Rift reserves the right to remove such Content.
6. Proprietary Rights
a. **Intellectual Property Ownership**
Infinity Rift retains all rights, title, and interest in and to the technology, trademarks, and content related to the Services, including proprietary AI models, software, and automation tools.
b. **Trademark Usage**
Users may not use Infinity Rift’s trademarks without express written permission, except as permitted under these Terms.
7. Managed Services and User Responsibilities
Infinity Rift will manage, monitor, and optimize the ARIA AI Platform and ARIA AIGI Service as outlined in these Terms. Custom Automation Services may require a separate Service Agreement to define additional project-specific terms. Users are responsible for providing necessary resources and information, approving configurations, and ensuring proper integration with their business practices.
8. Payment Terms
a. **Fees and Payment**
Fees for the ARIA AI Platform and ARIA AIGI Service are specified in the payment portal and are billed according to the agreed billing cycle upon subscription. Custom Automation Services are provided at rates specified in a separate Service Agreement.
b. **Refund Policy**
Except as otherwise stated in these Terms, all fees for the ARIA AI Platform and ARIA AIGI Service are non-refundable. Users may cancel the ARIA AI Platform service at any time through the ARIA AI creator platform dashboard or by submitting a written cancellation request. Custom Automation Services follow refund terms as outlined in the respective Service Agreement.
c. **Satisfaction Guarantee for ARIA AIGI Services**
If the User is not satisfied with the ARIA AIGI Service, they can receive a 100% refund for that month of service, provided they request it within that month. This Satisfaction Guarantee does not apply to previous months of service, as it is assumed the User was satisfied if they did not request a refund within any of those months.
d. **Overage Fees for ARIA AIGI Services**
Each plan includes a predefined number of calls as specified in the respective Service Subscription Agreement. If the User exceeds the allotted number of calls within a billing cycle, overage fees will apply at a rate of $1 per additional call. These fees will be automatically billed to the payment method on file at the end of the billing cycle. Users can monitor their call usage directly in their HubSpot CRM account under the “Calls” section to track their usage.
9. Data Protection Compliance
a. **Personal Data**
Infinity Rift collects and processes personal data in accordance with our Privacy Policy. Both parties agree to comply with applicable data protection laws, including GDPR and CCPA.
b. **User Responsibilities**
Users are responsible for obtaining consent from individuals whose data they share with Infinity Rift and ensuring that such data is accurate and up-to-date.
10. Acceptable Use Policy
Users agree not to engage in illegal activities, transmit harmful content, or infringe on the intellectual property rights of others. Infinity Rift reserves the right to suspend accounts that violate this policy.
11. Confidentiality
a. **Definition**
All non-public information disclosed between the parties shall be considered confidential.
b. **Obligations**
Each party agrees to protect the other’s Confidential Information with at least the same degree of care as it uses to protect its own and to use the Confidential Information solely to fulfill obligations under these Terms.
12. Service Level Agreements (SLAs)
a. **Availability and Support**
Infinity Rift commits to a 99.9 percent uptime goal and provides support during regular business hours. Users may qualify for service credits for extended downtime, as outlined in the applicable SLA.
13. Third-Party Services
The Services may include third-party integrations, for which Infinity Rift disclaims any liability. Users agree to abide by the terms of any third-party services they access.
14. Modifications to the Services
Infinity Rift reserves the right to modify or discontinue aspects of the Services. Material changes will be posted on the website, and continued use of the Services constitutes acceptance of those changes.
15. Disclaimers of Warranties
The Services are provided "AS IS," and Infinity Rift disclaims all warranties, express or implied, regarding uninterrupted, error-free operation or fitness for a particular purpose.
16. Limitation of Liability
Infinity Rift is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for the Services in the preceding 12 months.
17. Indemnification
Users agree to indemnify and hold harmless Infinity Rift for any claims arising from their use of the Services or violations of these Terms.
18. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Texas, with disputes subject to binding arbitration in Texarkana, Texas, under the American Arbitration Association’s rules.
19. Dispute Resolution
a. **Arbitration**
All disputes are resolved through binding arbitration. Users may opt out of arbitration by notifying Infinity Rift within 30 days of agreeing to these Terms.
b. **Class Action Waiver**
Claims must be brought individually and not as part of a class action.
20. Force Majeure
Infinity Rift is not liable for delays or failures due to events beyond its control, including but not limited to natural disasters, technical failures, and governmental actions.
21. Notices
Infinity Rift will communicate formal notices via email or postal mail as provided in the User’s account.
22. Entire Agreement and Severability
These Terms, together with the Privacy Policy and any Service Agreements for Custom Automation Services, represent the entire agreement. If any provision is found unenforceable, the remaining Terms shall remain valid.
23. Feedback and Suggestions
Any feedback provided by Users may be used by Infinity Rift to improve the Services without compensating the User.
24. Assignment
Infinity Rift reserves the right to assign these Terms to another entity. Users may not assign their rights or obligations without written consent.
25. Electronic Communications
Users consent to receive communications from Infinity Rift electronically, with options to manage preferences.
26. International Use and Export Controls
Users accessing Services outside the U.S. agree to comply with local laws and U.S. export control laws.
27. Beta Features
Beta features are experimental and provided "as-is." Use of beta features is at the User’s own risk.
28. Marketing and Publicity
Infinity Rift may use User business names and logos for marketing purposes unless the User opts out by notifying [email protected].
Contact Information
If you have any questions or concerns about these Terms
, please contact us:
- Email: [email protected]
- Address: Infinity Rift LLC, 650 Warren Thomas Rd., Texarkana, TX 75501, USA